Support

We read every message and usually reply within two working days.

Common questions

Where is my progress saved?

On your device only. Your streak, solved puzzles and settings live in the app (or in your browser on the web). Deleting the app or clearing your browser's site data removes them, so please keep that in mind.

Can I move my progress to a new phone?

Not yet. Syncing between devices is on our list, and this page will say so when it arrives.

I can't hear any sound

• Check that sound is on in the game (the speaker button).
• On iPhone, check the silent switch on the side of the phone; the game respects it.
• Turn the volume up while the game is open.

When does the daily puzzle change?

At midnight in your own time zone. Everyone gets the same puzzle on the same date.

How do I cancel a subscription?

Subscriptions bought in an app store are managed there: on iPhone, open Settings, tap your name, then Subscriptions; on Android, open Google Play, tap your profile, then Payments & subscriptions. Deleting the app doesn't cancel a subscription.

Privacy

Our games don't collect personal information. Read the privacy policy.